Consultation - During the consultations we will discuss your design ideas and collaborate to come up with an initial design and price estimate. Consultations can either be done in person or via email. We encourage you to bring or email us pictures to help us know what inspires you. By showing which elements of the images you like or dislike we can design the jewelry that speaks to your heart.

Deposit - We require 50% non-refundable deposit before beginning any custom project. We will provide a

not-to-exceed estimate after collaborating a design.

Design - At GemWorks, we will fabricate those designs that are best created by this method, use hand carving ​or computer-aided design for those that are best done by these methods. Our goal, of course, is to ensure you are delighted with your custom piece.

We will provide you with an opportunity to review the design at the appropriate time if required.

Creation - Once the design has been rendered by us and approved by you, we will start creating your one-of-a-kind piece.

​Time to completion is normally two to four weeks.


​Our Custom Design​ Process

​See GemWorks Custom Gallery

Fine Jewelers, Custom Jewelry Designers

Krautheim & Swanson GemWorks - 4851 Harvey St. Muskegon   231-798-6600